Ipod Nano won't let me do ANYTHING, it's all greyed out

I haven't changed anything on my ipod in years but I want to delete some songs now. However, all the songs shown on the ipod are greyed out. The first two choices under Options, "Open itunes when connected" and "sync only checked songs and videos" are both grey

The software says it is up to date.

I need to delete some selections on the ipod in order to fit new songs.



Thank you

John

Windows

Posted on Aug 15, 2023 10:38 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2023 10:56 AM

Hi John Haran,


Looking at your screenshots, you might be under the wrong Music category. Take a look at the steps in Use iTunes to sync your iPhone, iPad, or iPod with your computer. Here, you will see to access the page to sync music, this is found under Settings > Music after clicking on the device icon at the top. Your screenshot shows you are under On My Device > Music.


Take care.

Similar questions

2 replies
Question marked as Top-ranking reply

Aug 16, 2023 10:56 AM in response to John Haran

Hi John Haran,


Looking at your screenshots, you might be under the wrong Music category. Take a look at the steps in Use iTunes to sync your iPhone, iPad, or iPod with your computer. Here, you will see to access the page to sync music, this is found under Settings > Music after clicking on the device icon at the top. Your screenshot shows you are under On My Device > Music.


Take care.

Aug 16, 2023 1:44 PM in response to John Haran

As Vero_F1 has pointed out, you are looking under the wrong heading. To add to what Vero has told you, use the screenshots below as your guide:


To look on the iPod from iTunes:


that will display the Device/Settings/Summary pane (as shown in your first screenshot.


Now switch to the heading immediately below the Summary pane; the Device/Settings/Music pane (1.):


This pane (shown above) is where you determine what is added to, or removed from, your iPod. It also assumes that you have your iPod connected to the same iTunes as you did when you added the music to it originally. Note that the same iTunes means:

    • it is the same computer
    • iTunes has not been uninstalled and then re-installed
    • the computer has not had major repairs (i.e. replacement motherboard)


  • If the information above is not how your iTunes is set, post back with details of what is different
  • If the criteria above is okay, you should find that Sync Music (2.) is ticked (checked). It's step 3 that is now important.
    • if you have Sync Entire music library ticked, then all of your music will have been added to your iPod
    • if you have sync selected playlists, artists, albums and genres ticked, then the various section 4 panels will allow you to deselect music that goes onto your iPod


Some of this may appear confusing. Feel free to post again, asking for explanations or further information about anything I have written here, that might help you achieve your goal.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Ipod Nano won't let me do ANYTHING, it's all greyed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.