You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I power it up and get the screen to type in password but keystrokes do nothing. The mouse arrow is visible but I can’t move it. I shut it down and back up and have apple recovery and assistant. It ask me 3 questions. Forgot password, password doesn’t work,my keyboard isn’t working when typing. I can’t respond because my keyboard doesn’t work.
MacBook Pro 13″
You can try using an external keyboard (with an adapter as needed), and try a PRAM/NVRAM reset and SMC reset, but I expect this Mac has a hardware problem. Contact Apple Support, as it would appear you’re headed for a repair.
You can try using an external keyboard (with an adapter as needed), and try a PRAM/NVRAM reset and SMC reset, but I expect this Mac has a hardware problem. Contact Apple Support, as it would appear you’re headed for a repair.
My MacBook Pro won’t start up.
