Apple Card tapping not working

Error message shown when the Apple Card is taping on the merchant’s machine. The payment did not processed.

iPhone 13 Pro, iOS 16

Posted on Aug 15, 2023 11:42 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 15, 2023 11:57 AM

Titanium Apple Card does not offer Tap-To-Pay with the physical card. You need to use an iPhone or Apple Watch to use Tap-To-Pay/Apple Pay. Cards that offer Tap-To-Pay will display this symbol.



Apple Card’s are solid titanium and Near Field Communication (NFC) is required for Tap-To-Pay. Solid metal interferes with the NFC antenna.

8 replies
Question marked as Top-ranking reply

Aug 15, 2023 11:57 AM in response to fz_123

Titanium Apple Card does not offer Tap-To-Pay with the physical card. You need to use an iPhone or Apple Watch to use Tap-To-Pay/Apple Pay. Cards that offer Tap-To-Pay will display this symbol.



Apple Card’s are solid titanium and Near Field Communication (NFC) is required for Tap-To-Pay. Solid metal interferes with the NFC antenna.

Jan 9, 2024 8:33 AM in response to skittymcnando

Please remove the card from your Wallet, restart your iPhone, and then add Apple Card back to your Wallet app. The issue is the expiration date used for the year. Currently it’s a 2 digit number for month and year. It now requires a 2 digit month and 4 digit year. Removing the card and then adding it back will update the date in the correct format.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Card tapping not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.