You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
On a retina early-2015 Macbook Pro. The butterfly key parts fell apart after noticing that the key was loose and popping off the keycap with my hands. How do I put the parts back together? This feels like a puzzle and it's a nightmare.
Earlier Mac models
potassi wrote:
On a retina early-2015 Macbook Pro. The butterfly key parts fell apart after noticing that the key was loose and popping off the keycap with my hands. How do I put the parts back together? This feels like a puzzle and it's a nightmare.
2015 did not have butterfly keyboard. Full stop
eligible for a keyboard replacement
Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro - Apple Support
This is not the job for a non-professional—
your 2015 keyboard has a scissors mechanism
Take it in over the counter
In or out of warranty you can get a free over the counter for assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
potassi wrote:
On a retina early-2015 Macbook Pro. The butterfly key parts fell apart after noticing that the key was loose and popping off the keycap with my hands. How do I put the parts back together? This feels like a puzzle and it's a nightmare.
2015 did not have butterfly keyboard. Full stop
eligible for a keyboard replacement
Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro - Apple Support
This is not the job for a non-professional—
your 2015 keyboard has a scissors mechanism
Take it in over the counter
In or out of warranty you can get a free over the counter for assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Oh, right, it isn't a butterfly mechanism. Thanks.
Fixing the Command Key Help
