Add Payment Method is grayed out. Help me please and thanks.

Add Payment Method is grayed out. Help me please and thanks.

iPhone 12 Pro, iOS 16

Posted on Aug 15, 2023 1:52 PM

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Question marked as Top-ranking reply

Posted on Aug 15, 2023 1:56 PM


If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


1 reply
Question marked as Top-ranking reply

Aug 15, 2023 1:56 PM in response to MelindaSosa


If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


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Add Payment Method is grayed out. Help me please and thanks.

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