Try starting that Mac in "Safe Mode" and using Disk Utility to erase the external disk while in that mode:
Use safe mode on your Mac - Apple Support
That will obviate any effect the Western Digital software may be having on an inability to use Disk Utility to erase the drive. Try it.
For reference: Disk Utility User Guide for Mac - Apple Support
and
Backup disks you can use with Time Machine - Apple Support
It's not supposed to be this difficult. Having said that I am aware of a few very rare cases in which Disk Utility was unable to format a drive that had been altered with some Western Digital junk. That's not to impugn WD since Seagate is also fond of bundling equally useless junk with their hard disk drives. The first thing anyone should do with a brand new external hard disk drive is to erase it with Disk Utility.
Edit: Come to think of it if you used some WD utility to encrypt the external disk you would need to use that utility to decrypt it. It is not clear to me whether that was a factor or not. In any event it's another reason not to use those third party things.
The worst possible outcome might be that you have to return the drive to Best Buy, because if you can't erase it it's useless to you.
So am I correct in thinking that many old backups from my old WD 1TB dead hard drive are still on the Time Machine/and in icloud?
Not exactly. If TM has not backed up for over two years most if not all the backup history that may have accumulated in local snapshots awaiting to be backed up will be gone.
iCloud is separate from and unaffected by any local storage, whether it's on the external disk or the startup disk.