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It is slightly less than a full year old, and I’m wondering if I should try to return it under warranty and get it replaced.
I have been turning it off by using the shut down function under general, and turning it on by plugging it in to power on.
I have tried to clean around the power button with a straight pin but it doesn’t produce a result.
iPad mini 6, iPadOS 16
It is a common misconception that an iPad (or iPhone) can remain fully functional with damaged or defective physical buttons.
Whilst some functions (such as Shut Down) can be accessed from iPad settings - and Accessibility features (such as Assistive Touch) can be used to augment the User Interface - these features cannot be used as a substitute for physical button sequences that must be used to trigger system recovery actions. Sooner or later you will encounter a situation from which you cannot recover.
Until repaired, you will not be able to resolve a locked-out (disabled) iPad - or reset a forgotten device passcode.
If your iPad is within its Warranty period, you would be well advised to have the fault repaired while you have opportunity to do so. Unless you have benefit of an active AppleCare+ plan (this being an insurance product), out of warranty repairs are expensive - typically c.60% of the iPad’s original cost.
To arrange repair, you can either visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - or use Apple’s mail-in repair service:
Genius Bar Reservation and Apple Support Options - Apple
iPad Repair & Service - Apple Support
It is a common misconception that an iPad (or iPhone) can remain fully functional with damaged or defective physical buttons.
Whilst some functions (such as Shut Down) can be accessed from iPad settings - and Accessibility features (such as Assistive Touch) can be used to augment the User Interface - these features cannot be used as a substitute for physical button sequences that must be used to trigger system recovery actions. Sooner or later you will encounter a situation from which you cannot recover.
Until repaired, you will not be able to resolve a locked-out (disabled) iPad - or reset a forgotten device passcode.
If your iPad is within its Warranty period, you would be well advised to have the fault repaired while you have opportunity to do so. Unless you have benefit of an active AppleCare+ plan (this being an insurance product), out of warranty repairs are expensive - typically c.60% of the iPad’s original cost.
To arrange repair, you can either visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - or use Apple’s mail-in repair service:
Genius Bar Reservation and Apple Support Options - Apple
iPad Repair & Service - Apple Support
my ipad mini 6 won’t start or turn off normally as the power button seems stuck
