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proxpero Author

Level 1

14 points

Cancel suspicious Account Recovery

I received an email from 'appleid@id.apple.com' saying an account recovery request for my Apple ID had been made from a faraway place using a phone number I don't recognize. It provided a link to 'iforgot.apple.com' to cancel the request, but when I went to that page it said "Cannot Verify Account. We apologize but we are unable to verify your account information online." I was signed in and tried multiple times, but always got the same message. The email says a text or phone call will be made to the unknown phone on Sept 11, 2023. I'm doubtful that changing the password is enough. How do I cancel the request?

Posted on Aug 16, 2023 4:38 AM

Top-ranking reply

proxpero Author

Level 1

14 points

Posted on Aug 16, 2023 9:40 AM

Now I see this previous post advising that signing out and signing in again to your Apple ID should cancel the request. Is there a way to be certain?

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Cancel suspicious Account Recovery

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