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My apple pencil (2nd generation) is paired to my iPAD (4th generation) and charged - it is shown as connected in the devices but it won’t write anywhere in any application. I tired unpairing and pairing again but it did not work. I also restarted my iPAD and updated the iOS software without any fix. This is a new problem. Would love some help.
Apple Pencil (2nd generation)
Ensure that the user-replaceable Pencil tip is snugly screwed into position; when fitted correctly you should see a tiny gap, of about the thickness of a sheet of paper, between the tip and pencil body. If slightly loosened, or overtightened, the Pencil may not work properly, if at all.
If the transducer element beneath the user-replaceable Pencil tip has been damaged - either through being dropped onto the Pencil tip, or through excessive lateral pressure - the Pencil may not work. A damaged Pencil cannot be repaired - only replaced.
If you need assistance, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be able to test and assess your iPad and Pencil:
Ensure that the user-replaceable Pencil tip is snugly screwed into position; when fitted correctly you should see a tiny gap, of about the thickness of a sheet of paper, between the tip and pencil body. If slightly loosened, or overtightened, the Pencil may not work properly, if at all.
If the transducer element beneath the user-replaceable Pencil tip has been damaged - either through being dropped onto the Pencil tip, or through excessive lateral pressure - the Pencil may not work. A damaged Pencil cannot be repaired - only replaced.
If you need assistance, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be able to test and assess your iPad and Pencil:
2nd generation Apple Pencil won’t write
