IPad 9 disconnects from 5G WiFi gateway

Relatively new phenomenon. My iPad 9th generation frequently disconnects from my TMobile 5G gateway. A simple switch off/switch on the WiFi toggle in Settings reconnects me. Are there any fixes available, please?

iPad (9th generation)

Posted on Aug 16, 2023 11:10 AM

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Question marked as Top-ranking reply

Posted on Aug 16, 2023 12:04 PM

Check to see if your iPad is using the new WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.

Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address


The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can cause issues if specific MAC addresses are expected by your WiFi Router. You may need to disable this feature - and can be enabled or disabled for each individual network.


Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support


3 replies
Question marked as Top-ranking reply

Aug 16, 2023 12:04 PM in response to TPCoode

Check to see if your iPad is using the new WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.

Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address


The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can cause issues if specific MAC addresses are expected by your WiFi Router. You may need to disable this feature - and can be enabled or disabled for each individual network.


Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support


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IPad 9 disconnects from 5G WiFi gateway

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