i did not receive neither a confirmation nor the itunes gift card

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Level 1

4 points

i did not receive neither a confirmation nor the itunes gift card

i recently bought an itunes gift card as a guest, however once the purchase was confirmed on the website it said i would receive an email. low and behold the email of confirmation has not arrived and neither has my 25$ gift card. im not sure what to do now... i restarted my entire phone, deleted the gmail app and reinstalled it.. but nothing!! i have bought one before and it stated within an hour i will receive it. its been over an hour... what do i do!!

Posted on Aug 17, 2023 1:48 AM

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Answer 1

Top-ranking reply

Raicya

Level 10

209,061 points

Aug 17, 2023 1:58 AM in response to bellaa01

Try this:

1.

Check your spam folder of the Web version mailbox.

2.

Check the spam folder of the mail client software.

See -> Give apps, music, films and more from Apple

Give apps, music, films and more from Apple – Apple Support (UK)

If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

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i did not receive neither a confirmation nor the itunes gift card

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