email accounts on iPad not showing name of email account when in inbox view.

I have an iPad Air 4th generation running on OS Version 16.6. I have 2 email accounts and when looking at the mailboxes in list view I can see which account is which but if I open one of the accounts there is nothing to tell me in the inbox view which account I'm in. I have an iPhone 12 mini also running on 16.6 with the same 2 email accounts but on the iPhone it shows me which inbox I'm in. How do I get the iPad to show the account when I'm in the inbox view?









iPad Air, 16

Posted on Aug 17, 2023 8:27 AM

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Question marked as Top-ranking reply

Posted on Aug 17, 2023 8:36 AM

You have encountered one of the functional differences between Mail for iOS (iPhone) and Mail for iPadOS (iPad).


There isn’t a configurable option to replicate the “named” inbox on your iPad. That said, if your Mail sidebar is enabled, this will highlight/identify the current mailbox view.


Apple does invite submission of comments and feature requests via its Product Feedback portal. For iPad and iPadOS:

Feedback - iPad - Apple


If you would like to see additional or updated features in a future version of iPadOS, this would be the most appropriate channel through which to make your request.

2 replies
Question marked as Top-ranking reply

Aug 17, 2023 8:36 AM in response to Phoebe-Anne

You have encountered one of the functional differences between Mail for iOS (iPhone) and Mail for iPadOS (iPad).


There isn’t a configurable option to replicate the “named” inbox on your iPad. That said, if your Mail sidebar is enabled, this will highlight/identify the current mailbox view.


Apple does invite submission of comments and feature requests via its Product Feedback portal. For iPad and iPadOS:

Feedback - iPad - Apple


If you would like to see additional or updated features in a future version of iPadOS, this would be the most appropriate channel through which to make your request.

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email accounts on iPad not showing name of email account when in inbox view.

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