I own files but cannot delete them

MacBook Pro OS 12.6.7 I want to delete files, but get the message that I don't have permission. I cannot use use Info button to designate myself as owner because it is greyed out.

MacBook Pro 16″, macOS 12.6

Posted on Aug 17, 2023 2:38 PM

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Question marked as Top-ranking reply

Posted on Aug 18, 2023 12:23 PM

Hello maia170,


Thank you for posting to Apple Support Communities.


Where specifically are the files you are trying to delete? Some locations and system files are unable to be deleted or if owned by another program, like a cloud service.


If you believe it is something you should be able to delete, start your Mac in safe mode and try deleting the same files as in this mode it can prevent software that might be interfering with the permissions of your Mac: Start up your Mac in safe mode - Apple Support


Let us know the result.


Take care.


2 replies
Question marked as Top-ranking reply

Aug 18, 2023 12:23 PM in response to maia170

Hello maia170,


Thank you for posting to Apple Support Communities.


Where specifically are the files you are trying to delete? Some locations and system files are unable to be deleted or if owned by another program, like a cloud service.


If you believe it is something you should be able to delete, start your Mac in safe mode and try deleting the same files as in this mode it can prevent software that might be interfering with the permissions of your Mac: Start up your Mac in safe mode - Apple Support


Let us know the result.


Take care.


Aug 18, 2023 5:56 PM in response to maia170

Where are these files located? You can only modify files located within your own home user folder. If the files are located in the "/Users/Shared" folder, then you would need admin privileges to modify permissions of files you don't own.


If these files are located within your home user folder, then is that folder (or parent folder) being synced with iCloud or some other cloud file syncing service?



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I own files but cannot delete them

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