Why are my emails deleting instantly and not remain in trash ?

I used to be able to delete my emails manually from the bin on AppleMail on my MacBook, but now if I press delete, they are gone forever ?

MacBook Air 13″, macOS 13.5

Posted on Aug 17, 2023 9:37 PM

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Question marked as Best reply

Posted on Aug 18, 2023 6:31 AM

lynwalcott wrote:

I used to be able to delete my emails manually from the bin on AppleMail on my MacBook, but now if I press delete, they are gone forever ?


Have you quit Mail, shut down and rebooted the Mac to test...



Verify your settings... for each active account


Mail>Settings>Mailbox behavior





ref: Mail User Guide for Mac


4 replies
Question marked as Best reply

Aug 18, 2023 6:31 AM in response to lynwalcott

lynwalcott wrote:

I used to be able to delete my emails manually from the bin on AppleMail on my MacBook, but now if I press delete, they are gone forever ?


Have you quit Mail, shut down and rebooted the Mac to test...



Verify your settings... for each active account


Mail>Settings>Mailbox behavior





ref: Mail User Guide for Mac


Aug 18, 2023 3:42 PM in response to lynwalcott

lynwalcott wrote:

Thank you I have tried all this


Anything else you already tried...(?)




My only other suggestion short of re-installing the macOS—


for problem accounts you can try to sort things out by deleting all the account(s) from the Mail.app, then add them back.


Remove email accounts in Mail on Mac

Remove email accounts in Mail on Mac - Apple Support


Add email accounts in Mail on Mac - Apple Support

Add email accounts in Mail on Mac - Apple Support




Note—


IMAP accounts stay on the server, so no local loss, when you re-sync

POP accounts download and remove from the server—therefor save your inbox/sent box if you want them

“On My Mac" is just that, local folders you created and moved mail into. So no loss




You can call Customer Support  (800) MYAPPLE (800–692–7753)


or on line  https://getsupport.apple.com/



Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support 







Why are my emails deleting instantly and not remain in trash ?

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