Can I use my iphone 11 to make/receive phone calls when I take my iphone 14 in for repair

I can't be without a phone. I need to replace the cracked screen on my iphone 14.


I kept my old iphone 11,. thinking I could use it as a temporary replacement. Will that work?

iPhone 14 Plus, iOS 16

Posted on Aug 18, 2023 1:14 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2023 2:11 PM

I'm going to answer my own question for anyone reading.

1) Get a second number installed on my own phone at <>provider. Get a new sim for old phone.

2) Use *72 for forward my calls to the new number.

3) Make an appt at genius bar in the morning.

4) Wait.

5) Thank staff for rapid repair.

6) Dial *73 to end call forwarding.

7) Disconnect second line.


This involved both provider and apple, it was tricky. As usual got correct info from Apple and multiple responses from phone service.


3 replies
Question marked as Top-ranking reply

Aug 31, 2023 2:11 PM in response to Jarmaracark

I'm going to answer my own question for anyone reading.

1) Get a second number installed on my own phone at <>provider. Get a new sim for old phone.

2) Use *72 for forward my calls to the new number.

3) Make an appt at genius bar in the morning.

4) Wait.

5) Thank staff for rapid repair.

6) Dial *73 to end call forwarding.

7) Disconnect second line.


This involved both provider and apple, it was tricky. As usual got correct info from Apple and multiple responses from phone service.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can I use my iphone 11 to make/receive phone calls when I take my iphone 14 in for repair

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.