I subscribed to Peacock through apple on my phone and I received a confirmation email. When I try to use the app it shows that I still have the “free” plan but when I click on “upgrade” it says I have a premium plan already. Also, when I try to watch premium shows it says I need to upgrade first but, again, when I click “upgrade” it says I already have a premium plan. Please advi
iPhone 11, iOS 16
If this is for the app on a different Apple device than originally used to start the subscription, then see if you can find a “Restore Purchases” option on the Sign In page. That is Apple’s recommended way for apps to handle in-app purchases across devices. You will need to sign in again for this procedure to complete, once for each device, as it will prompt for App Store credentials.
If this is for the app on a different Apple device than originally used to start the subscription, then see if you can find a “Restore Purchases” option on the Sign In page. That is Apple’s recommended way for apps to handle in-app purchases across devices. You will need to sign in again for this procedure to complete, once for each device, as it will prompt for App Store credentials.
Why is there not a restore purchase button that is required for all in our purchases on the Peacock app? This could be the major issue with this in app purchase. All developers are required to have that restore purchase button before getting approved by the App Store. It seems like Peacock somehow slipped through the cracks.
Agree! They are forcing you to go direct. I ended up getting charged by Apple and Peacock. When will they fix this?
Peacock
