5th generation v 6th generation
I just received my new IPad. My IPad Air was from 2018 and had some problems fairly regularly. After I set up the new IPad I discovered that it was 5th generation while by old IPad was a 6th generation. I am deeply disappointed and sent it back. I do not understand and the Apple reps couldn't tell me why I'm getting old technology on a brand Aug 2023 IPad. It didn't have face id either even though my new phone does. Any thoughts on why I would get old tech on a brand new IPad?