Thanks for reaching out Kayla-E93
,
It sounds like you are having some trouble updating your watchOS on your Apple Watch. We can help.
Let's go ahead and make sure the iPhone you have paired with your Apple Watch is compatible. You can check out these steps to Update your Apple Watch:
Check your Apple Watch compatibility
First, make sure that your Apple Watch works with the latest software. watchOS 9 is compatible with these Apple Watch models:
* Apple Watch Series 4 and later
* Apple Watch SE (1st generation) and later
* Apple Watch Ultra
Updating to watchOS 9 also requires one of these iPhone models:
* iPhone 8 or later with iOS 16
* iPhone SE (2nd generation) or later with iOS 16
Then, we want to make sure that the following are true:
1. Make sure that your iPhone is updated to the latest version of iOS.
2. Make sure that your Apple Watch is at least 50 percent charged.
3. Make sure that your iPhone is connected to Wi-Fi.
Keep your iPhone near your Apple Watch throughout the update. It could take from several minutes to an hour for the update to complete, so you might want to update overnight or wait until you have time.
If you still have trouble after that, you can connect with Apple directly using either Get Support or if you're in a region without direct support options, you can also Contact Apple for support and service.
Hope that helps.
Take care.