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M2 MacBook Pro screen crack for no apparent reason

Similar to M1 MacBook Air screen cracking reports during normal use or overnight, without any apparent reason, my MacBook M2 pro screen suffered same. My mac is not even completely one year old, it was working perfectly before I went to sleep last night and when I woke up there was a crack on left side of the mac, after a few hours when I saw it again the crack became bigger and the whole display was black, before it was atleast working half side normally but then it wasn’t at all. I closed it properly, I did not damage it I’m any ways, it didn’t move the whole night. The mac from outside shows no damages on the screen but when switched on the screen display shows white lines and black screen. This had a already happened with over 3600 users and discussions have taken place in “MacBook air M1 screen crack for no apparent reason”, same has happened with me but now I’m M2 and MacBook Pro. The images attached below shows the spread of the crack. I can say with 100% confidence that it has not been physically damaged.

MacBook Pro 13″, macOS 13.4

Posted on Aug 19, 2023 1:06 AM

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Posted on Dec 4, 2023 11:28 AM

got an m2 MacBook Pro 2022 , the bottom part of the screen just cracked like couple hours ago , no reason (it didn't fall or anything ) , the funny part is I was working and could see cracks forming in-front of my eyes , I mean just bought it couple of months ago , light use only , I mean it this common ??

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172 replies

Jan 1, 2024 2:45 AM in response to chdsl

I think people are just trying to see if anyone has an explanation as to how this damage could occur, which is a type of problem-solving venture. Since I bought one of these laptops just before Christmas, I now know that I could be taking a risk to treat it like a portable computer that can sustain a few bumps and falls (my last MacBook Pro was built like a tank!). It seems as though the new screens are too thin to sustain pressure (hinges?) or temperature changes (ambient or vents near screen?), let alone an actual accident.

Apr 21, 2024 9:18 AM in response to aashita27

I went to the apple store yesterday with the same reason. Macbook Pro 14inch M3 (bought in December 2023, four month old). I was forced to pay Apple store $760 to repair it ("Forced" means there were multiple Apple store guys kept telling me the crack cannot happen out of blue but must be my bad handling. I can surely attest that there was no impact or hard press on the display, but the crack was just made by itself. I argued that this is definitely the quality control issue but Apple store guys blamed me I probably put pencil or coin in between the display and keyboard and closed it hard. They even mentioned we have probably lifted up the Macbook Pro with two fingers by holding an edge of the display. I have read some users said the same type of crack happened again even after replacing it with a new one by Apple with paying +$700.

May 22, 2024 7:46 PM in response to aashita27

I got the same issue with my 16 inch M2 2023 MBP, i took care of it, i only got it for about 8 months, got a padded sleeve and put it in double padded laptop bag, however, while i’m using it i noticed that the lower part of the screen is blinking, vertical lines is starting to show on the left side, there is a small black portion on the bottom left, after few hours of use, the screen blacked-out. I brought it to the authorized apple repair center, the tech told me that it was cause by a physical external damage, but they can’t really explain how did it happen. honestly, i felt i got scammed caused there is no way that i dropped it or break it, i’m yielding more on the fact that there is a factory defect on it. I phoned apple and they told me that there is no engineering program posted yet so they have to treat the incident to be accidental damage, I still need to pay the service fee and wait until they fixed my laptop. I’am really dissapointed. I’m posting this incident cause i’m hoping that everyone should report any similar incident so apple can post an engineering program(similar to a recall) to help us resolve the issue. thank you everyone and have a nice day!

M2 MacBook Pro screen crack for no apparent reason

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