M2 MacBook Pro screen crack for no apparent reason

They fixed mine already, however, they still charged me with service fee, as they insist that it its my fault even though its not. So i i bought a safe case when i pick it up, just to prove a point that if it breaks again then its not my fault anymore

This won't stay up long because either applebots or heartless applehumans have me tagged as a troublemaker and remove my posts about this issue. But if those of us who have lost thousands of dollars and spent countless frustrating hours trying to get restitution started contacting Youtubers, journalists, and high-profile mac specialists and ask them if they know about the issue, maybe we can get some traction. Just a thought. ¯\_(ツ)_/¯

Thank you! The more people report it, the greater the chance of raising awareness and getting it on the record, which may attract the media or other forces that could bring about change.

There was a class action lawsuit for models from 2015-2019. I also called apple support and was told that there is no replacement program for newer models with this issue ☹️

Go to hello peter and view your complaint

Maybe this might be a sudden temperature change, which has a chance to crack the display.

It's not a graphics problem. It's a cracked screen problem caused by a clearance defect.

I am having the same problem. Screen cracked without any obvious reason. I sent it to be repaired paid $750 dollars and it cracked again after 7 days. Trying to get this resolved with Apple. I suspect this is a design flaw. Has Apple publicly acknowledged this? Milo model is a 2020 mac air 13 inch screen. Have they resolved this with later models

I have the same problem was told the same thing. A screen that I did not crack would cost $700 to fix. I did not drop it close the lid to leave. The room came back and opened it, and the screen was cracked and don’t have that $700

I have been buying Macintosh computers since 1995 and probably spent about $30 - $40,000 total between work and home. I created and implemented entire studios in Macintosh as well as in my home studio as well for television and film production. I consult with several different companies about purchases, and I will not recommend Apple anymore and I will not buy Apple anymore. Their products have become cheap while they are getting more expensive. Thanks for nothing.

Commenting because my post was taken down, where I shared my recent experience with a defective product. I did not realize that sharing my true story would violate any type of community standards, as I’m calling the company out on their manufacturer defect.

hey Apple, all of us cannot be wrong….FIX YOUR PRODUCTS! DO RIGHT BY YOUR LOYAL CUSTOMERS!!!!

The issue is that they refuse to help us. The Genius Bar way of zero help, telling me that a crumb could cause this issue? I never, ever eat nor drink anywhere near my electronics. I’m disgusted with their lack of assistance and lack of effort.

got an m2 MacBook Pro 2022 , the bottom part of the screen just cracked like couple hours ago , no reason (it didn't fall or anything ) , the funny part is I was working and could see cracks forming in-front of my eyes , I mean just bought it couple of months ago , light use only , I mean it this common ??

I was working and suddenly lines started appearing and then ended up with a crack on left side. I already have a dead macbook 2019 without any reason and now encountered this without any reason. Apple products are not reliable anymore.

Exactly the same has happened to me with my MacBook Pro M2 just 6 days ago. My Mac was just 6 months old. Treated with care (the tech said was it not for this issue, it looked impeccable). Even though the tech kept telling me the cause had to be external and that most probably I didn't noticed it but left something between the lid and the keyboard area this is not what happened. I even had a witness when I opened the lid that freaked out as much as I did when I discovered that the screen had strange vertical and horizontal little colour strips and later on I saw what happened to be 2 little cracks in different places of the same area. I did not leave anything there. I just closed the lid normally and when I opened it the screen was broken. Apple asked me to pay more than 830€ if I wanted it repaired. I feel angry and scammed.

waytoomanyapple wrote:

same thing happen to me. This is with screen and case protector. There's no obvious crack or damage anywhere. the internal glass crack AND genius bar said it was my fault.

Well of course, why put a 3rd party "screen protector" on an already protected screen? You did that at your own risk. 😏