You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Stolen iPhone no longer showing pending erase

Stolen Iphone - no longer indicating Erase Pending

My Iphone was stolen and went immediately offline before my request to lost mode and subsequently erase could be reached. So for an hour or two - the phone status showed ‘Erase Pending’ and ‘Notification - notify when found enabled’ on Find My. However now, the status no longer shows Erase Pending, instead last location updated time (e.g 16min ago). Only option I see are Cancel Erase and Remove Device. I am still able to track the phone’s location on Find My and have not received any confirmation email that the phone was erased. What does this mean?? Thanks in advance

Posted on Aug 19, 2023 5:26 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2023 5:36 AM

Beware of Phishing!


Be careful and be smart to --> Recognize and avoid phishing messages, phoney support calls ...

Note: Apple will never send you any info on Lost/Found iPhones. It (Phishing) may appear as the image given below.


Similar questions

3 replies

Aug 19, 2023 5:36 AM in response to Kimch3333

Don'ts

If the device is removed from an account after it is erased, Activation Lock will be turned off. This allows another person to turn on and use the device.


An example of my iPhone 5 is given in the GIF below. There is no "Undo" after you remove it from your account.




iPhones are designed with strong security measures to protect the privacy and data of their owners. One of the key features that ensure this is the requirement of an Apple ID and password or a passcode to access the device's contents. This means that without the owner's authorization, it is nearly impossible for anyone else to open an iPhone and gain access to its data.


  • The Apple ID and password serve as a unique identifier for each user and are used to link the device to the owner's iCloud account.
  • In the event that the owner has chosen to set up a passcode, an additional layer of protection is added.
  • Additionally, enabling two-factor authentication for the Apple ID further enhances the security of the device by requiring a secondary verification step, typically through a trusted device or phone number, to access the account.


With these security measures in place, iPhones offer a high level of protection against unauthorized access. Even if someone physically possesses the device, they will find it extremely challenging to access its contents without the owner's Apple ID and password or the passcode. This helps safeguard sensitive information, personal data, and ensures the privacy of the iPhone's owner.


It is worth noting that while these security measures provide strong protection against unauthorized access, it is essential for iPhone owners to choose strong and unique passcodes or passwords. This minimizes the risk of brute-force attacks or password-guessing attempts.


Aug 19, 2023 5:37 AM in response to Kimch3333

Device Offline?


I see my device in Find My, but it's offline


If you see "Offline," "No location available," or "Location Services Off," your device might be offline for one of these reasons:


Don't see your device?

  • You might not have Find My turned on.
  • If you're using the Find My app, you can't see your device's location if more than 7 days have passed since its last location was sent to Apple.
  • If you're using iCloud.com/find, you can't see your device's location if it's powered off, the battery has run out, or more than 24 hours has passed since its last location was sent to Apple.
  • Learn how you can still protect your information.


Stolen iPhone no longer showing pending erase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.