device is not showing on TV

trying to connect my phone to my APPLE TV, but my phone is not popping up

iPhone 6s, iOS 13

Posted on Aug 19, 2023 5:41 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2023 12:58 PM

Hi teya288,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

  1. Do you have your iPhone and Apple TV on the same network?
  2. Would you please tell us which feature are you trying to use?


If you are looking to use AirPlay, we recommend that you try the steps in the article below.

Use AirPlay to stream audio and video on Apple TV - Apple Support


If the steps above are not working, try the steps below first.

  1. "Make sure that your AirPlay-compatible devices are turned on and near each other.
  2. Check that the devices are updated to the latest software and are on the same Wi-Fi network. 
  3. Restart the devices that you want to use with AirPlay or screen mirroring."

If you need further assistance, please try the rest of the steps in the article below.

If screen mirroring or streaming isn't working on your AirPlay-compatible device - Apple Support


If you are looking to set up your iPhone as a remote for your Apple TV, we recommend that you try the steps in the article below.

Set up the Apple TV Remote on your iPhone or iPad - Apple Support


Please keep us posted.




Take care!




2 replies
Question marked as Top-ranking reply

Aug 20, 2023 12:58 PM in response to teya288

Hi teya288,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

  1. Do you have your iPhone and Apple TV on the same network?
  2. Would you please tell us which feature are you trying to use?


If you are looking to use AirPlay, we recommend that you try the steps in the article below.

Use AirPlay to stream audio and video on Apple TV - Apple Support


If the steps above are not working, try the steps below first.

  1. "Make sure that your AirPlay-compatible devices are turned on and near each other.
  2. Check that the devices are updated to the latest software and are on the same Wi-Fi network. 
  3. Restart the devices that you want to use with AirPlay or screen mirroring."

If you need further assistance, please try the rest of the steps in the article below.

If screen mirroring or streaming isn't working on your AirPlay-compatible device - Apple Support


If you are looking to set up your iPhone as a remote for your Apple TV, we recommend that you try the steps in the article below.

Set up the Apple TV Remote on your iPhone or iPad - Apple Support


Please keep us posted.




Take care!




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device is not showing on TV

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