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AirPods Pro mismatch after sending for repair

I was having connectivity issues with my AirPods, so I sent to repair at Icare. They replaced both of the earbuds. After I received the earphones, find my is no longer working. It shows Airpods mismatch error.


I have tried resetting the AirPods through all sorts of ways but nothing helped. Went to the iCare too, they were also not able to provide solution.

AirPods Pro

Posted on Aug 20, 2023 2:51 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2023 2:08 AM

Hi samyak35

welcome to the Apple (user-to-user) Community.


Re: "AirPods Pro mismatch after sending for repair"


Seems after replacing AirPods Pro earphones, the replacements may have a new serial number.

Apple support's online article (link below) may be helpful:

How to: Set up your replacement AirPods or charging case - Apple Support


You might want to check that your iPhone iOS has the latest update, so the AirPods firmware is kept up-to-date.

Eg: About iOS 16 Updates - Apple Support says the latest version is iOS 16.6

More info: About firmware updates for AirPods - Apple Support

_________________________________________________________________

Re: "find my is no longer working. It shows Airpods mismatch error"


If needed: You can scroll to: How to add your AirPods ... to Find My in the article below

Set up Find My on your iPhone, iPad, iPod touch, or Mac - Apple Support


More info./ support:

AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods....

AirPods Support - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Aug 21, 2023 2:08 AM in response to samyak35

Hi samyak35

welcome to the Apple (user-to-user) Community.


Re: "AirPods Pro mismatch after sending for repair"


Seems after replacing AirPods Pro earphones, the replacements may have a new serial number.

Apple support's online article (link below) may be helpful:

How to: Set up your replacement AirPods or charging case - Apple Support


You might want to check that your iPhone iOS has the latest update, so the AirPods firmware is kept up-to-date.

Eg: About iOS 16 Updates - Apple Support says the latest version is iOS 16.6

More info: About firmware updates for AirPods - Apple Support

_________________________________________________________________

Re: "find my is no longer working. It shows Airpods mismatch error"


If needed: You can scroll to: How to add your AirPods ... to Find My in the article below

Set up Find My on your iPhone, iPad, iPod touch, or Mac - Apple Support


More info./ support:

AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods....

AirPods Support - Official Apple Support


All the best :-)

AirPods Pro mismatch after sending for repair

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