My account has been disabled in App Store and iTune

For weeks my phone has been saying my account has been disabled in the App Store and iTunes. I can’t update any apps and I also cannot add my debit card to my wallet.

iPhone 11, iOS 14

Posted on May 1, 2021 1:26 PM

Please check ⤵️

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support,  click -> contact Apple Support for help.

2.

If your Apple ID is locked or disabled -> If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support

3.

See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

• If you want to change your card, you need to add first the new card, then remove the old card.
• or if you use your Apple Account balance, you need to set your Apple Account balance as your default payment.

See also -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

ghaliya178 wrote:

Account disabled on App Store and iTunes. Tried

See the instructions in the Best Answer at the top of this thread.

Hello ~ Click on link below …

If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

We are fellow forum members like yourself and have no access to your accounts of any kind.

~Katana-San~

Why has my account been disabled? Like mine specifically? Is it because I dont want you to have access to my bank accounts anymore?

smbethe wrote:

How do I fix my account with a message that it’s disabled. I have changed my password but still no luck

Katana-San has provided the answer numerous times. If you see a message that says "Your account has been disabled in the App Store and iTunes," request reactivation for help.

If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Annette2024 wrote:

my Apple ITunes Account has been disabled

If you see a message that says "Your account has been disabled in the App Store and iTunes," request reactivation for help.

If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

noureddine193 wrote:

My account has been disabled in App Store and I Tune

I believe that has been answered here many times. What happened when you used the link to reactivate your account?

If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support,  click -> contact Apple Support for help.

babalola18 wrote:

My acct as been disable in the App Store and iTunes

You have to request reactivation if you see a message that says "Your account has been disabled in the App Store and iTunes".

If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

jesse1873boy wrote:

I just said what’s on my mind if you don’t fix this problem I will change providers

This is a community forum where volunteer Apple users try to help other Apple users. We have no power to "fix" anything. And you are certainly entitled to buy what ever brand of smart phone you want so that holds no sway with us. Did you try the solution provided by Raicya? That is the best way to get to a solution.

Sugarbooger54 wrote:

My account has been disabled in the App Store and iTunes. What am I supposed to do??

You're supposed to contact Apple Support with this link for help.

If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Hello ~ Click on link below …

If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

We are fellow forum members like yourself and have no access to your accounts of any kind.

~Katana-San~

Hello~ Click on the link below and once inside you will see a link to click on to receive more assistance.

If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support*

*If you see a message that says "Your account has been disabled in the App Store and iTunes," request reactivation for help.<< Click on the highlighted tab.Also…

Contact Apple Support

Need more help? Save time by starting your support request online and we'll connect you to an expert.

Get started<<<Click here.

~Katana-San~

simmons258 wrote:

My apple play store was disabled

If "Your account has been disabled in the App Store and iTunes," you must request reactivation for help. No other way.

If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support