I can’t verified my capital one card one my Apple Pay

I can’t verified my card in my digital wallet.

iPhone 14 Pro Max, iOS 16

Posted on Aug 20, 2023 11:10 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 14, 2023 4:00 PM

Once you add your Capital One card to apple wallet you'll have to verify who you are. Here is where it gets weird! If this account has 2 users linked to one account (like husband & wife), the owner of the account, can easily verify their card through the app on their device. BUT, if the other user is trying to verify adding their card on a different device, the owner will have to login to the other users app using the owners login to verify, before the other users card will be verified in their apple wallet. Hope this makes sense (took 24 hrs of running around, calling both Apple and Capital one to finally figure this out.

46 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can’t verified my capital one card one my Apple Pay

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.