My I pod is stuck on "Ok to disconnect" I've tried the menu button and center button but it doesn't do anything,Help!

I have a full battery, I have turn off the iPod , but that didn't work either I tried resetting simultaneously the Menu button and center button but that didn't work either, HELP

Posted on Aug 20, 2023 11:58 AM

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1 reply

Aug 20, 2023 2:30 PM in response to ljc5250

Hi there,


Try and force restart the iPod to see if the issue is persisting


  1. Press and hold the Sleep/Wake button and the volume down button at the same time.

  2. When the Apple logo appears, release both buttons.

Note: If iPod touch doesn’t restart, you might have an earlier model. To force restart iPod touch 6th generation and earlier, press and hold the Sleep/Wake button and the Home button at the same time until the Apple logo appears.

If iPod touch still doesn’t restart, see the Apple Support article If your iPod touch won’t turn on or is frozen. Or if your iPod touch isn’t working correctly after you restart it, see the iPod Support website.

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My I pod is stuck on "Ok to disconnect" I've tried the menu button and center button but it doesn't do anything,Help!

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