I recently transferred funds from my savings account to my external bank account. It’s been 15 days and the funds never did post. I’ve been on the phone with my external bank and gold mans Sachs and no body seems to know where the funds are. I filed a dispute and have not heard back.
Please advise
iPhone XR, iOS 15
Some things to know, standard ACH transfers don’t transfer over weekends. So, initiating a transfer on Saturday, August 5, the funds didn’t start moving until Monday, August 7, just 10 business days ago. Transfer within the first 90 days of account opening may go through more strict measures to prevent money laundering and other fraudulent acts.
However, in my experience, don’t normally take the 10 business days yours has hit. I would check your savings account today and see if it deposited. Monday’s can be very busy days because of all the backed up activity over a weekend. If your funds aren’t in your account by noon ET, I’d call the support number, don’t chat, and ask for a supervisor. Explain your frustration, but there is really nothing much that can be done to speed the process. There are transaction numbers to trace the transfer, but, in many cases, it will slow the transfer to complete the trace.
Are you aware that you can transfer funds (up to $10,000 daily) into your Apple Cash account? It’s free and virtually instant. This may have relieved a lot over anxiety and frustration over the ACH process.
https://www.goldmansachs.com/terms-and-conditions/Deposits-Account-Agreement.pdf
CONTACTING — Goldman Sachs Bank
Some things to know, standard ACH transfers don’t transfer over weekends. So, initiating a transfer on Saturday, August 5, the funds didn’t start moving until Monday, August 7, just 10 business days ago. Transfer within the first 90 days of account opening may go through more strict measures to prevent money laundering and other fraudulent acts.
However, in my experience, don’t normally take the 10 business days yours has hit. I would check your savings account today and see if it deposited. Monday’s can be very busy days because of all the backed up activity over a weekend. If your funds aren’t in your account by noon ET, I’d call the support number, don’t chat, and ask for a supervisor. Explain your frustration, but there is really nothing much that can be done to speed the process. There are transaction numbers to trace the transfer, but, in many cases, it will slow the transfer to complete the trace.
Are you aware that you can transfer funds (up to $10,000 daily) into your Apple Cash account? It’s free and virtually instant. This may have relieved a lot over anxiety and frustration over the ACH process.
https://www.goldmansachs.com/terms-and-conditions/Deposits-Account-Agreement.pdf
CONTACTING — Goldman Sachs Bank
I called again at length to a Supervisor and she replied they did receive my dispute letter via certified mail 3/18/23 said it was going to take 30 to 45 to conclude the investigation in the meantime I won’t be able to deposit or withdraw I do not trust the way they have handled this matter and regret ever opening an account there smh😡
How new is the account? Exactly what day and time did you initiate the transfer?
The account was opened 5/10/23
Transaction to external bank 8/5/23
Thanks for the information
You’re welcome! Can you share the status on your transfer?
Thank You Mr Donald,
I just filled out a lengthy detailed report hopefully someone will be held accountable
I’m sure it’ll all work out for you, but the path hasn’t been the easiest. I hope the rest of your week goes better.
Thank you sir! hope you’re week goes great as well
Apple savings account to external bank transfer
