Can’t access downloaded album

Hi, I have previously downloaded the entirety of a Madonna album, as seen in the screenshot below. However, the only song I can listen to is the first one. I cannot access the others. Any advice? By the way, I do not subscribe to Apple Music.

iPhone 7, iOS 13

Posted on Aug 20, 2023 5:10 PM

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Question marked as Top-ranking reply

Posted on Aug 21, 2023 2:42 PM

Hi caitlinedanderson,


We'll be glad to help you out. Generally, you would play purchased music from the Music app. From your screenshot, it looks like you may be in the iTunes Store app.


For help with using the Music application, the following article should help you out View albums, playlists, and more in Music on iPhone - Apple Support


We hope this helps.


Cheers.


2 replies
Question marked as Top-ranking reply

Aug 21, 2023 2:42 PM in response to caitlinedanderson

Hi caitlinedanderson,


We'll be glad to help you out. Generally, you would play purchased music from the Music app. From your screenshot, it looks like you may be in the iTunes Store app.


For help with using the Music application, the following article should help you out View albums, playlists, and more in Music on iPhone - Apple Support


We hope this helps.


Cheers.


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Can’t access downloaded album

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