Missing Voice message option on iMessage

Hello Savitri.for.me,

Just to confirm, is this happening when trying to send a message to all contacts, or only certain ones? We ask because, audio recording is available only when you and your recipients are signed in to iMessage.

Please check out this link, to ensure the correct process is being used to record and send an audio message, and that the requirements are met: Send recorded audio messages on iPhone

You can use the Messages app  to record and send audio messages. Audio messages are automatically deleted to save space on your device, but if you want to save them, you can.

Note: Audio recording is available only when you and your recipients are signed in to iMessage.

Record and send an audio message

Instead of writing a text message, you can record an audio message that can be played right in the Messages conversation.

1. In a Messages conversation, tap  to show the app icons below the text field (if necessary).

2. Tap , then do one of the following:

* Record and review a message before sending: Tap  to record, then tap it again to stop recording. Tap  to review, then tap  to send the recording or  to cancel.

* Record a message and send it immediately: Hold  while you record your message, then release to send.

3. Tap Keep to save an incoming or outgoing audio message on your device.

Otherwise, the recording is deleted from the conversation—on your device only—2 minutes after you send or listen to it. Recipients can play your recording any time after they receive it, and then they have 2 minutes to save the message by tapping Keep.

Tip: If you always want to keep audio messages, go to Settings  > Messages > Expire (below Audio Messages), then tap Never.

To make an audio or video call instead of sending a message, you can switch to FaceTime . In a Messages conversation, tap .

Thanks!

Hi Savitri.for.me, We appreciate you providing us with these additional details. We’d like to gather additional details that may help us be in a better position to assist you.

1. Is the issue isolated to certain contacts?
2. Have you had the chance to check the "More" option in the list of apps that you can use with Messages to see if the Voice Message feature is in there?

If the issue is not isolated to certain contacts and the feature is not under the "More" option, we recommend that you reach out to us using the support link below so we can take a closer look into the issue.

Get Support

Take care!