The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My trackpad will only move horizontally. The magic mouse is fine, but the trackpad wont move. I rebooted the system and the magic mouse as well.
I would like to mention that the laptop is almost brand new.
MacBook Air 13″, macOS 13.4
Try and restart the Mac to see if the issue is persisting. If the issue is persisting, I would suggest Contact - Official Apple Support to set up hardware service, as your MacBook is almost brand new
Trackpad stopped moving verticaly (only moves horizontaly)
