App issues after transferring data from iPhone 12 to new iPhone 13.

What app subscriptions issues have arisen after transferring data from an iPhone 12 to an iPhone 13? My 10% Happier app will not allow me access to any content. It requests that I do a free trial OR PURCHASE it. I have a subscription through Nov 2023 which shows up on my new iPhone 13. Any suggestions? Thank you.

Posted on Aug 23, 2023 12:55 PM

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Posted on Aug 24, 2023 11:33 AM

Hello Juliette-juda,


If you're unable to access a subscription you have for an application, try looking in that app for an option to restore it.


1. Open the app that you used to buy the item.
2. Look for an option to restore. You might find it in the app's store, main menu, Settings menu, or Options menu.

If you can't find or use your in-app purchases


If you're still unable to access the subscription, then you'll want to contact that app developer to let them know of the issue: How to contact an app developer


Cheers!



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Question marked as Top-ranking reply

Aug 24, 2023 11:33 AM in response to Juliette-juda

Hello Juliette-juda,


If you're unable to access a subscription you have for an application, try looking in that app for an option to restore it.


1. Open the app that you used to buy the item.
2. Look for an option to restore. You might find it in the app's store, main menu, Settings menu, or Options menu.

If you can't find or use your in-app purchases


If you're still unable to access the subscription, then you'll want to contact that app developer to let them know of the issue: How to contact an app developer


Cheers!



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App issues after transferring data from iPhone 12 to new iPhone 13.

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