16.6 Update failed, unable to verify update

When I try to update, but always prompt that I cannot verify the update because you are no longer connected to the network

iPhone 11 Pro Max, iOS 16

Posted on Aug 23, 2023 5:18 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2023 1:30 PM

Hi JohnsonZ123,


Usually when you see that type of error message, the issue is with the network connection. Are you using a Wi-Fi network which you've successfully updated with before?

If you were connected to a VPN, try without the VPN.

If you have 5G cellular service, you can update with that, instead of Wi-Fi.

More info here: Update your iPhone or iPad - Apple Support and here: If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support


We also see that you selected the forum for "iPhone in Business and Education". If your iPhone is owned by work or school, and if you still can't update, you'll want to talk to the IT department or school administrator.


Take care!


1 reply
Question marked as Top-ranking reply

Aug 24, 2023 1:30 PM in response to JohnsonZ123

Hi JohnsonZ123,


Usually when you see that type of error message, the issue is with the network connection. Are you using a Wi-Fi network which you've successfully updated with before?

If you were connected to a VPN, try without the VPN.

If you have 5G cellular service, you can update with that, instead of Wi-Fi.

More info here: Update your iPhone or iPad - Apple Support and here: If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support


We also see that you selected the forum for "iPhone in Business and Education". If your iPhone is owned by work or school, and if you still can't update, you'll want to talk to the IT department or school administrator.


Take care!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

16.6 Update failed, unable to verify update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.