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Can I check if I was sold a used iphone instead of a new one?

I took delivery of an iphone that I purchased from a mobility company and I want to ensure they sold a new phone rather than a refurbished phone.

Posted on Aug 24, 2023 4:36 AM

Top-ranking reply

ekassos

Level 4

1,630 points

Posted on Aug 24, 2023 4:59 AM

Check your iPhone's Model Number

Go to Settings > General and tap About.

Pay careful attention to the model number:

If the model number starts with M, it was purchased new from Apple.
If the model number starts with F, it was refurbished by Apple or a carrier.
If the model number starts with P, it was sold as a personalized iPhone with an engraving.
If the model number starts with N, Apple provided it as a replacement device for a malfunctioning iPhone.

Check online

First, find your serial number, IMEI/MEID, or ICCID in Settings

Go to Settings > General and tap About.
Look for the serial number. You might need to scroll down to find the IMEI/MEID, and ICCID.

To paste this information into Apple registration or support forms, touch and hold the number to copy.

Then, Check Your Service and Support Coverage - Apple Support. It should

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Can I check if I was sold a used iphone instead of a new one?

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