Can I check if I was sold a used iphone instead of a new one?
I took delivery of an iphone that I purchased from a mobility company and I want to ensure they sold a new phone rather than a refurbished phone.
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Check your iPhone's Model Number
- Go to Settings > General and tap About.
Pay careful attention to the model number:
- If the model number starts with M, it was purchased new from Apple.
- If the model number starts with F, it was refurbished by Apple or a carrier.
- If the model number starts with P, it was sold as a personalized iPhone with an engraving.
- If the model number starts with N, Apple provided it as a replacement device for a malfunctioning iPhone.
Check online
First, find your serial number, IMEI/MEID, or ICCID in Settings
- Go to Settings > General and tap About.
- Look for the serial number. You might need to scroll down to find the IMEI/MEID, and ICCID.
- To paste this information into Apple registration or support forms, touch and hold the number to copy.
Then, Check Your Service and Support Coverage - Apple Support. It should