Calls to iPhone not ringing on iPad
Calls received on our iPhones are not ringing on our iPads. This problem is happening on both mine and my wife’s iPhone.
There are two iPhones, two iPads, all on OS 16.6. All are on the same WiFi network, both iPads have FaceTime calls from iPhone enabled, FaceTime Notifications Sounds set to a ringtone, on iPhones, WiFi calling is on, calls on other devices enabled and iPads nominated to receive calls.
What happens is that when I call either iPhone from our house phone, the phone rings and a banner pops up on the iPad showing that an unanswered call is in progress, but neither iPad’s ringtone is activated.
The plot thickens. I go to each iPad in turn, open Settings -> FaceTime -> Notifications -> Sounds and change the ringtone, exit from Settings, then from the house phone call an iPhone, and voila. The iPad rings too, but only once. If I call the iPhone again, the iPad displays phone call visually but there’s no sound.
This was not always the case, and because it’s happening to two pairs of devices, it smells like either a software issue, or a common setting elsewhere that’s causing the problem. And no, Do Not Disturb is not activated
Can anyone assist in this matter?
thanks
Regards
iPhone 11
