mac air has frozen screen

Suddenly happened. Don’t know what to do

MacBook Air, macOS 12.6

Posted on Aug 25, 2023 6:06 AM

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ku4hx

Level 7

23,688 points

Posted on Aug 25, 2023 6:12 AM

Press and hold the power button until the screen goes totally black ... about 10 seconds.

Restart normally and describe what happens if anything: Writing an effective Apple Support Commun… - Apple Community

Follow the points in the post in restating your issue.

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2 replies

Top-ranking reply

ku4hx

Level 7

23,688 points

Aug 25, 2023 6:12 AM in response to scrapperdoc

Press and hold the power button until the screen goes totally black ... about 10 seconds.

Restart normally and describe what happens if anything: Writing an effective Apple Support Commun… - Apple Community

Follow the points in the post in restating your issue.

scrapperdoc Author

Level 1

9 points

Aug 25, 2023 7:31 AM in response to ku4hx

Thank you so much - did the job!

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mac air has frozen screen