Why isn’t my phone giving me an option of what to pay with when buying in-app purchases?

Got 50$ gift card, put it on my apple account, try to use to buy monopoly go rolls, denies my purchase, makes me use only my bank card. When I try to fix it it doesn’t let me change my option to my apple account or even both of them? I’m confused and frustrated.

iPhone 11

Posted on Aug 26, 2023 11:42 AM

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Question marked as Top-ranking reply

Posted on Aug 26, 2023 11:47 AM

Got 50$ gift card, put it on my apple account, . . .


When redeeming a gift card, (1) the amount will be credited to your Apple Account balance and (2) then you need to set your Apple Account balance as your default payment.


(1) See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)


(2) See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)



If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.


If you're still unable to update your payment method, Contact Apple Support.


See also -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)



and ⤵️

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service 



1 reply
Question marked as Top-ranking reply

Aug 26, 2023 11:47 AM in response to Roseyyluvsu

Got 50$ gift card, put it on my apple account, . . .


When redeeming a gift card, (1) the amount will be credited to your Apple Account balance and (2) then you need to set your Apple Account balance as your default payment.


(1) See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)


(2) See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)



If you already use your Apple Account balance, the Apple Gift Card or App Store & iTunes gift card is automatically added to your Apple Account balance.


If you're still unable to update your payment method, Contact Apple Support.


See also -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)



and ⤵️

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service 



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Why isn’t my phone giving me an option of what to pay with when buying in-app purchases?

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