What is better to do reset or erase all?

My wife’s iphone xr had Avast anti-virus software that she deleted but seems to have left artifacts that continue to mess up her phone operation. Will a factory rest or erase all work better?

iPhone XR, iOS 16

Posted on Aug 27, 2023 1:50 PM

Reply
3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What is better to do reset or erase all?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.