i want to cancel subscription (app astroline) ,app which takes money from my card without asking, and want cashback of course
[Re-Titled by Moderator]
iPhone 13 Pro Max, iOS 16
Marlynm503 wrote:
want to cancel subscription (app astroline) ,app which takes money from my card without asking, and want cashback of course
It is not a subscription that is managed by Apple and you were most likely directed there from a Social Media post or website advertisement for a free astrology reading. The free reading was part of a free trial that turns into a subscription if not cancelled. You did authorized it, but were tricked into believing that you were just getting the free reading.
Since Apple has no part in this subscription, you must deal with Astroline directly for cancelling. They offer the following instructions:
To cancel your web subscription, open the Astroline web app and follow these instructions:
They also have this web page with information on their limited refund policy along with cancelling your subscription.
https://sub.astroline.today/gototop/money-back-policy
I want to cancel app astrosubline as they have taken money out of bank. How do I do this? I don’t want to give them any personal information.
Hi it happens to me too , what did u do
Guys just insist on demanding refund, they sent back my money.
I would like to cancel subscription as money is going out of my card without authority
I canceled my subscription for Astro vista and they attempted to withdraw $19.99 they only got .11 cents. How do I remove them
want to cancel subscription (app astroline) ,app which takes money from my card without asking, and want cashback of course
I want to cancel this subscription.
I sent this company about 6 emails to their support team stating I wished to cancel my subscription- within an hour or so of commencing a 3 day trial for £1, but they just sent cut and paste walls of legal sounding text to effect that they couldn’t refund me (wasn’t asking for the £1 for the trial back) and that I had signed up to their service and they would not cancel because I had done their astrology quiz and scanned my palm - no useful info from it without paying more money.
They soon became quite unpleasant seemingly purposely refusing to understand what I had requested. So I ended up blocking them as it was getting me nowhere.
I then rang the fraud line on the back of my Barclays debit card and they have put a stop on my card and will be sending me out a new one.
They also advised me to go to my Apple wallet and delete my card from it as I had used Apple Pay for the supposed 3 day trial - actually not a trial at all.
They also said they had put a cancel on any further money they may try to take from my account and that if anything did come out of my account that they would refund me.
I hope that this is of some help to someone.
How can I cancel a subscription for an app from the App Store?
