App store wont run when i connect to WIFI

I have an iphone 7plain. When i connect to the WIFI it wont open the app store app it says,

"cannot connect to the app store" while i hv already connected to the WIFI.

iPhone 7

Posted on Aug 28, 2023 3:50 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 28, 2023 3:54 AM

Here are a variety of resources helping with connectivity issues:


If you can't connect to the App Store, iTunes Store, or other Apple services, read this support article --> If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."


Here's a related article about what to do if you can't connect or sign in to iCloud --> If you can't connect or sign in to iCloud - Apple Support


If your iPhone or iPad won’t connect to a Wi-Fi network, or if you have related connectivity issues, read this support article --> If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support


Here's a case where using a VPN prevented sign-in --> AppStore - Apple Community


If none of the resources provide a solution, contact Apple for assistance:


For support, click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Aug 28, 2023 3:54 AM in response to nange10

Here are a variety of resources helping with connectivity issues:


If you can't connect to the App Store, iTunes Store, or other Apple services, read this support article --> If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."


Here's a related article about what to do if you can't connect or sign in to iCloud --> If you can't connect or sign in to iCloud - Apple Support


If your iPhone or iPad won’t connect to a Wi-Fi network, or if you have related connectivity issues, read this support article --> If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support


Here's a case where using a VPN prevented sign-in --> AppStore - Apple Community


If none of the resources provide a solution, contact Apple for assistance:


For support, click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


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App store wont run when i connect to WIFI

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