I’m trying to add a boarding pass to my apple wallet, but do not get the option to do so. How do I add “ add to apple wallet” to my options?
[Re-titled by Moderator]
iPhone 13, iOS 16
The general method used by many airlines is as follows:
When using your mobile device on the airline’s app or website to “Print Your Boarding Passes” …
Look for an option similar to Mobile Boarding Pass. (usually alongside options to “print” and “email”)
Once selected, there is usually an option to “Save to Mobile Wallet” … and often the AppleWallet icon.
After clicking it in the website/app, you’ll see a facsimile of your mobile pass displayed; you then need to click “Add” to actually place the pass into your wallet.
After you tried a different internet connection? Is the Alaska Airlines app updated to the latest version? Is your iPhone updated to the latest version? Have you talked to the support team at Alaska Airlines?
I am also having this issue. And I am a frequent flyer with United Airlines. I usually don’t have this problem but I am right now. The issue seems to be the Apple wallet sync to the United app. When I click the button nothing happens it just spins.
I have the same problem. My husband and I are on the same flight, same reservation, same united app, and when he clicks the “boarding pass” icon it comes up with a different screen that includes a button to add the pass to Apple Wallet. Mine just doesn’t and there’s no way I can find to make it show the screen he has. United has been useless in helping on this subject.
Yes, have live chatted with United rep. She said to add my United mileage card to apple wallet (done), then access the boarding pass from the United mileage card(??). Didn’t work. I just want the “Add to Apple Wallet” button to show up on my United app like it does on my husband’s app.
I doubt that it’s anything that sinister.
Probably an over-tasked developer being driven by too many “special interest owners” w/o the authority to say “No” to any of them.
I’ve found recently that - IMO - UAL is trying to place WAY TOO much “helpful info” ALL AT ONCE on our small screens.
Thanks Michael, but I’m not IT aware enough to trust links etc. so I need apple to tell me how to get it to show up!!
Thanks Michael - I’ll see how it goes.
warm regards to you in Italy - I am in Sydney, Australia.
Thanks Chattanooga.
mil try that this time, but it does not help me for everyday additions.
I really need the Add to Wallet” option to show up on my phone!
Thhanks for trying,
Maureen
Thanks Chattanoogan … all good. Maureen
Can’t get my united boarding pass to load in apple wallet
Idk why I can do this with every other airline than United. It’s so frustrating.
What iPhone model do you have and which does your husband have?
Both have iPhone 14
Does one have a bigger screen than the other?
Nope, they’re identical phones bought on the same day.
I can't add a boarding pass to Wallet
