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Drew1937 Author

Level 1

6 points

Apple ID, Messages, and FaceTime all "greyed out" after I updated my iPad, how do I get them to function?

I updated my iPad to latest software and I cannot get into any of the setting on my iPad for messages, Apple ID or FaceTime

Posted on Aug 29, 2023 9:54 AM

Best reply

Limnos

Level 10

411,295 points

Posted on Aug 29, 2023 9:58 AM

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.

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Apple ID, Messages, and FaceTime all "greyed out" after I updated my iPad, how do I get them to function?

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