All incoming calls have no Caller ID . iPhone 14 Pro on iOS 16.6

Question

All incoming calls have no Caller ID . iPhone 14 Pro on iOS 16.6

All incoming calls have no Caller ID . iPhone 14 Pro on iOS 16.6. This is a new phone. I have imported all my iPhone X's data and settings directly from phone to phone. Since my new iPhone 14 has been operating I do not get anything else than No Caller ID. My contacts are sourced from iCloud. Have turned this off and ensured that contacts list was emptied on iPhone. Then turned iCloud Contacts back on again. Still all received calls have no caller ID

iPhone 14 Pro

Posted on Aug 29, 2023 12:54 PM

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Answer 1

Top-ranking reply

Alfredo5468

Level 1

8 points

Jan 14, 2024 10:10 AM in response to RobertAlbert3

My phone is iPhone 11. From last year until now whatever phone call I receive is showing No Caller ID.

the China Mobile operator said the issue is from iPhone.

How to solve this issue ?

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Answer 2

Aug 30, 2023 8:03 AM in response to IdrisSeabright

IdrisSeabright

thanks . You were right. My carrier’s config app was showing my services as activated. I needed a tech on the line to toggle a couple of switches

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Answer 3

Aug 30, 2023 8:21 AM in response to RobertAlbert3

I'm glad you finally got someone who listened. Sometimes, there is a problem in the carrier's system and that's the way to clear it.

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Answer 4

Aug 29, 2023 2:50 PM in response to IdrisSeabright

Caller ID is effectively enabled on the carrier end. As I stated this caller ID service was enabled on functional on my iPhone X. That service and all the others are still enabled . However, caller ID is down. I suspect iOS is responsible for this

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Answer 5

Aug 30, 2023 6:29 AM in response to RobertAlbert3

RobertAlbert3 wrote:

Caller ID is effectively enabled on the carrier end. As I stated this caller ID service was enabled on functional on my iPhone X. That service and all the others are still enabled . However, caller ID is down. I suspect iOS is responsible for this

If iOS were responsible, the forums would be flooded with complaints. It is not. Just because Caller ID is showing as enabled on your account doesn't mean it's working on your account. Call your carrier back. Have them turn off Caller ID. Restart your phone. Have them turn it back on again.

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Answer 6

Aug 29, 2023 1:22 PM in response to RobertAlbert3

Caller ID is a carrier feature. Contact yours.

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All incoming calls have no Caller ID . iPhone 14 Pro on iOS 16.6

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