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kewon97 Author

Level 1

6 points

iCloud storage

If the bill for the more iCloud storage is $2.99 why am I being charged $6.00?

iPhone 13 Pro Max

Posted on Aug 29, 2023 7:14 PM

Top-ranking reply

TheLittles

Level 10

211,667 points

Posted on Aug 29, 2023 7:20 PM

kewon97 Said:

"iCloud storage: If the bill for the more iCloud storage is $2.99 why am I being charged $6.00?"

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For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

Contact Us - Choose Locations
Proceed from there, as necessary
Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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