Apple Music playback on Windows 10 keeps skipping, stuttering and crackling

I'm using Apple Music on my Windows 10 device and I'm finding that tracks that I'm streaming are often skipping, stuttering and crackling.


This issue is happening on tracks of any audio quality.

Windows, Windows 6

Posted on Aug 30, 2023 12:07 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2023 11:28 AM

Hello SilveryAG,


Thanks for reaching out to Apple Support Communities. We see you have some questions about Apple Music on your PC not working as expected, and we'd like to help.


First, make sure that iTunes for Windows is up to date: Update to the latest version of iTunes for Windows 10 - Apple Support


If the issue persists, see if the same thing happens when you download a song from Apple Music to iTunes on your PC: Add and download music in iTunes on PC - Apple Support


If it’s only happening when you’re streaming songs, make sure your router is set up with these Apple-recommended settings: Recommended settings for Wi-Fi routers and access points - Apple Support


If your music still isn’t playing correctly, please reach out to Apple Support: Get Support


Regards.

Similar questions

1 reply
Question marked as Top-ranking reply

Aug 31, 2023 11:28 AM in response to SilveryAg

Hello SilveryAG,


Thanks for reaching out to Apple Support Communities. We see you have some questions about Apple Music on your PC not working as expected, and we'd like to help.


First, make sure that iTunes for Windows is up to date: Update to the latest version of iTunes for Windows 10 - Apple Support


If the issue persists, see if the same thing happens when you download a song from Apple Music to iTunes on your PC: Add and download music in iTunes on PC - Apple Support


If it’s only happening when you’re streaming songs, make sure your router is set up with these Apple-recommended settings: Recommended settings for Wi-Fi routers and access points - Apple Support


If your music still isn’t playing correctly, please reach out to Apple Support: Get Support


Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music playback on Windows 10 keeps skipping, stuttering and crackling

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.