Bluetooth
Mouse and keyboard not responding. I wish to get Bluetooth back on line
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User profile for user:
ShannonM1
User level:
Community Specialist
Hello Rsusshine,
So it sounds like you use a Bluetooth keyboard and mouse. Could you let us know on what device this is happening on and the model of the keyboard and mouse? This question was posted in "Apple Music on other Devices" so we just want to make sure we get some more details and provide you the correct steps.
If this is on your Mac, for example, then we'd recommend the steps at If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac - Apple Support
Thanks!