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Bluetooth

Mouse and keyboard not responding. I wish to get Bluetooth back on line


Posted on Aug 30, 2023 4:22 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2023 12:33 PM

Hello Rsusshine,


So it sounds like you use a Bluetooth keyboard and mouse. Could you let us know on what device this is happening on and the model of the keyboard and mouse? This question was posted in "Apple Music on other Devices" so we just want to make sure we get some more details and provide you the correct steps.


If this is on your Mac, for example, then we'd recommend the steps at If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac - Apple Support


Thanks!


2 replies
Question marked as Top-ranking reply

Aug 31, 2023 12:33 PM in response to Rsusshine

Hello Rsusshine,


So it sounds like you use a Bluetooth keyboard and mouse. Could you let us know on what device this is happening on and the model of the keyboard and mouse? This question was posted in "Apple Music on other Devices" so we just want to make sure we get some more details and provide you the correct steps.


If this is on your Mac, for example, then we'd recommend the steps at If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac - Apple Support


Thanks!


Bluetooth

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