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Sisko73 Author

Level 1

4 points

My wifi drops on my iPad Pro 4th generation M2 intermittently without warning

Hello support group, my iPad Pro 4th generation drops the WiFi connection intermittently. I have tried the following:

Cycled Wi-Fi toggle
Cycled Airplane mode
Reset network settings
Reset iPad
Setup iPad as new

The only solution that seems to work is to reset my router. This problem is only unique to this particular iPad. My other Apple devices (iPad 3rd generation, iPhone 12, iPhone 14, Mac Mini (M1) and Macbook Pro 16" (M1)) along with my TV and gaming devices do not experience the same problem.

I haven't read about any similar problems so not sure if this is unique to me or possible hardware issue. Would appreciate any guidance or support.

iPad Pro

Posted on Aug 31, 2023 11:10 AM

Best reply

LotusPilot

Community+ 2024

Level 10

281,616 points

Posted on Aug 31, 2023 5:11 PM

Your M2-equipped iPad Pro supports WiFi 6E. If your WiFi Router does not also support WiFi 6E, you may need to disable this feature on your iPad - as otherwise you may experience unexpected disconnection from your WiFi network:

Go to Settings > Wi-Fi.
Tap the name of the Wi-Fi 6E network you’re connected to.
Tap Wi-Fi 6E Mode, then tap OFF

More information about WiFi 6E support can be found here:

Use Wi-Fi 6E networks with Apple devices - Apple Support

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My wifi drops on my iPad Pro 4th generation M2 intermittently without warning

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