How do I change a payment method for a subscription managed by iTunes if I no longer use it?

I had the exact same problem. I finally called the NYT and spoke to someone. Turns out I’ve been paying for both an all-access account through NYT directly and an add-on games subscription (which I didn’t need) through iTunes. DOH!

For some reason, I was able to see only the iTunes in my account information and it took a call to straighten things out and update my cc info. I also canceled the iTunes subscription, obviously.

1-800-NYTIMES

Mon – Fri: 7 a.m. – 10 p.m. E.T. 

Sat and Sun: 7 a.m. – 3 p.m. E.T.

I contacted the NYT by phone to do it. Took two calls and two separate days (total of about 45 minutes of phone time) with three different representatives. Got some shady information about billing and had to input my new credit card info over the phone vs online or ON my phone. Then was given erroneous info on when the next billing cycle will be. Finally got someone who I sorta believe got it right. We will see...

How did you cancel the itunes subscription? I don't have iTunes anymore . . . . When i look at my Apple Subscriptions, it does not show NYT's. I pay for monthly, and also pay for Games. I can see my Games subscription, but not my monthly. Monthly is on iTunes, apparently.

Why have Apple and NYT not fixed this issue? It is really frustrating. Terrible user experience.

I have had the exact same problem. Is calling NYT the only solution?