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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have trouble uploading photos from my Samsung Galaxy cellphone to my iMac. It has worked sometimes, but not most of the time. Most of the time, as now, the screen says, "No Android device found."
It works when it wants to work. Turning computer and cellphone off and on, and changing cables and ports has not helped.
Oh, might it be easier to do using Bluetooth?
iMac 24″, macOS 13.5
I finally found a technician who was able to help me. He suggested that I (1) make the connection between my Samsung cellphone and my iMac from my Samsung instead of from my iMac and (2) send the photo by E-mail. Something worked, and I was able to send and receive the photo by E-mail.
i'm now happy, but shouldn't photos be automatically uploaded to my iMac as soon as I connect the two devices by cable? Why is it necessary to resort to E-mail?
I finally found a technician who was able to help me. He suggested that I (1) make the connection between my Samsung cellphone and my iMac from my Samsung instead of from my iMac and (2) send the photo by E-mail. Something worked, and I was able to send and receive the photo by E-mail.
i'm now happy, but shouldn't photos be automatically uploaded to my iMac as soon as I connect the two devices by cable? Why is it necessary to resort to E-mail?
Hi Niku,
We want to help you with transferring your content to Photos.
On your Mac, you can take the steps shown here:
Import photos from a camera or phone using Photos on Mac
It's one good option to use Bluetooth File Exchange if you prefer that.
Thanks for using the Apple Support Communities.
Thanks for that, Rigo. I have printed your instructions and will give them a try when I upload more pictures that I will be taking later today. As I have already stated, the last instructions I received from Apple enabled me to do the job, but perhaps your instructions will enable me to improve upon that method. In any event, I will certainly study them before deciding how to proceed.
Upload photos from Samsung Galaxy cellphone to iMac.
