spindump help for "You shut down your computer because of a problem"

I have Ventura 13.4 installed on a Macbook Pro. When I go to shutdown the machine and then restart, I get the error message "You shut down your computer because of a problem." I looked in /Library/Log/DiagnosticReports, and there is a file generated shutdown_stall_DATETIME.shutdownStall. The same thing happens every time I reboot. One such example file is attached. I am having trouble interpreting the source of the error in .shutdownStall. It seems like it is mostly Apple's 1st party software being run, so why is this happening?

I also tried safe boot, and the problem does not happen when I safe boot. I tried removing Login Items and now I only have a Cisco vpn software left, but that doesn't seem to be the issue as it does not show up in the spindump.

spindump.txt generated from spindump -i

MacBook Pro 15″, macOS 12.6

Posted on Sep 1, 2023 7:50 AM

Top-ranking reply

Grant Bennet-Alder

Level 10

140,261 points

Posted on Sep 1, 2023 9:08 AM

By far the easiest way to cause poor performance, instability, overheating and crashing is to install ANY third-party speeder-uppers, Cleaners, Optimizers, or Virus scanners. or a VPN that you installed yourself.

The idea that a third party, with no special knowledge of the inner workings of MacOS, can somehow find a simple way to protect your computer — that is not already being done by MacOS itself — suggests that the MacOS developers are somehow "holding out on you". That is absurd.

You should remove any and all (other than Apple built-in) virus scanners, speeder uppers, optimizers, cleaners, App deleters or VPN packages you installed yourself, or anything of that ilk.

Third-party file Sync-ers such as DropBox, BackBlaze, OneDrive, or GoogleDrive can ruin performance, but are not inherently dangerous.

Effective defenses against malware and ot… - Apple Community

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spindump help for "You shut down your computer because of a problem"

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