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stuck in loop of apple logo with a green flash

I was picking up my luggage at the airport when my phone (an iPhone XS) suddenly turned of and showed the apple logo for about 15 seconds and then the screen flashed green.


Forced restart doesn’t work, using the PC to reset it is also not working.

iPhone XS

Posted on Sep 1, 2023 6:17 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2023 6:20 PM

Lizy_ Said:

"stuck in loop of apple logo with a green flash: I was picking up my luggage at the airport when my phone (an iPhone XS) suddenly turned off and showed the apple logo for about 15 seconds and then the screen flashed green. Forced restart doesn’t work, using the PC to reset it is also not working."

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Troubleshooting Being Stuck in a Boot Loop:

Your iPhone is stuck in a boot loop. This typically happens when you unsuccessfully download something or an install stalls.  So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 1, 2023 6:20 PM in response to Lizy_

Lizy_ Said:

"stuck in loop of apple logo with a green flash: I was picking up my luggage at the airport when my phone (an iPhone XS) suddenly turned off and showed the apple logo for about 15 seconds and then the screen flashed green. Forced restart doesn’t work, using the PC to reset it is also not working."

-------


Troubleshooting Being Stuck in a Boot Loop:

Your iPhone is stuck in a boot loop. This typically happens when you unsuccessfully download something or an install stalls.  So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support

stuck in loop of apple logo with a green flash

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